Terms and Conditions

Unless otherwise agreed at the time of your booking and confirmed in writing by us on your booking confirmation.

COASTAL WOOD HOLIDAYS (holiday cottages) are let on the following terms and conditions:

1. Provisional holiday cottage bookings must be confirmed within 7 days of booking by paying a non-refundable deposit of no less than 25% of the total booking value.

2. The balance of your holiday cottage booking must be received at least 6 weeks prior to your holiday start date.

3. In the case of holiday cottage bookings made within less than 6 weeks of your holiday start date, the full booking cost is due within 7 days of the booking.

4. Cancellations:
Cancellation Notification more than 6 weeks prior to holiday start date:
If the cancellation is notified to us more than 6 weeks prior to the original start date, only the non-refundable deposit of 25% will be retained. Any other monies paid will be returned to you.

Cancellation Notification less than 6 weeks prior to the holiday start date:
If notice of the cancellation is received less than 6 weeks prior to the original start date, and we are unable to re-let the Cottage for the same period, the rental will be payable by you in full. Where the Cottage is re-let, the non-refundable deposit of 25% will be retained, with any other monies paid being returned to you.
We would strongly advise you to consider taking out a Holiday Cancellation Insurance Policy.

COVID related cancellations: The deposit (admin fee) is non refundable. All monies paid (minus the deposit) can be refunded upon receipt of an isolation note / government documentation.

5. Your holiday cottage will be available to you by 4pm on the day of arrival and should be vacated no later than 10am on the day of departure.

6. Pets are welcome at our discretion depending on how many other dogs or families are already booked in the other cottages.

7. All guests staying with pets accept full responsibility for their pets and behaviour. Dogs are to be kept on a lead and under strict control at all times in particular around the cottages. Dogs are not permitted in the play area under any circumstances. When using the dedicated dog run field and upper track, pet owners are to ensure that no other guests are present and that the entrance gate is closed.

8. Any abuse or misuse, resulting in damage to the cottage property and its contents, are liable to charges, which will entail replacement, handling costs and loss of revenue to the cottage.

9. All children are to be supervised at all times and must be accompanied by an adult in the play area.

10. The open fires and BBQs are only to be used by adults (over 18 years old). It is the responsibility of the guests to ensure fire remains safe and under control at all times, also ensure all embers are fully extinguished and the area is safe before leaving the fire pit / BBQ.

11. Coastal Wood Holidays accepts no liability for any injuries or harm incurred whilst staying at the holiday cottages. The guest accepts full liability for any injuries whilst staying at Coastal Wood Holidays, in particular when using the kayaks, push buggies, bikes, open fire pits and play area.

12. If a guest(s) need to extend their stay due to illness and self quarantine, then the guest will be required to pay all costs which includes any extra nights stay, additional cleanings / damage costs and relocation of subsequent paid guests.

13. All T&Cs for any offers or promotions are on the ‘offers’ page or please contact Coastal Wood Holidays directly.